Frequently Asked Questions
1. What makes up the quality of Thousand Drip clothing and what are the important considerations?
Our commitment to quality extends to every aspect of our clothing, ensuring a luxurious experience for our customers. Here's what you should know:
- 250 GSM French Cotton Terry Fabric: Our garments are crafted from premium 250 GSM French Cotton Terry Fabric, renowned for its softness, durability, and luxurious feel.
- Oversized Fit: We design our clothing with an oversized fit, providing both comfort and style for a modern silhouette.
- 100% Combined Cotton: We use 100% combined cotton, guaranteeing the highest standards of quality and comfort in every piece.
- Reverse Wash Only: To maintain the integrity of our clothing, we recommend a reverse wash only. This preserves the colors and fabric texture, ensuring longevity.
- Iron Inside Out: For best results, iron your Thousand Drip clothing inside out. This prevents any potential damage to the fabric or prints, keeping your garments looking pristine.
2. How do I determine my size?
To find your perfect fit, please refer to our size guide, which can be found on each product page. If you have any specific questions about sizing, feel free to reach out to our customer service team for assistance.
3. What is our return policy?
We want you to be completely satisfied with your Thousand Drip purchase. We only offer return if the article is damaged or in case of print falls, video is a must. If there is an issue in size, we offer hassle-free exchange within 7 days of delivery. Please refer to our Returns & Exchanges page for more information.
4. How can I track my order?
Order is usually delivered within 7 days. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team for assistance.
5. How can I contact Thousand Drip customer service?
If you have any questions, concerns, or feedback, our customer service team is here to help. You can reach us via email at contact@thousanddrip.com or by contacting us at +91-7007011618 or by filling out the contact form on our website. We strive to respond to all inquiries promptly and provide the best possible assistance to our customers.
6. How can I stay updated on new arrivals and promotions? To stay informed about the latest Thousand Drip news, including new arrivals, promotions, and exclusive offers, we encourage you to follow us on our Instagram (@thousand.drip) for daily updates and behind-the-scenes content.
7. How can I become a Thousand Drip brand ambassador or collaborate with your brand?
We love collaborating with like-minded individuals and influencers who share our passion for fashion and style. If you're interested in becoming a Thousand Drip brand ambassador or collaborating with our brand, please reach out to our team at Instagram (@thousand.drip) or mail us at contact@thousanddrip.com for more information on partnership opportunities.